Terms of Service

Overview

This website is operated by Spookora. Throughout the site, the terms “we,” “us,” and “our” refer to Spookora.

Spookora offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these terms, you may not access the website or use our services.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or jurisdiction of residence, or that you have given consent for any minor dependents to use this website under your supervision.

You may not use our products or services for any illegal or unauthorized purpose.

You must not transmit viruses, malicious code, or any other destructive content.

A violation of these Terms may result in immediate termination of your access to our Services.

2. General Conditions

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that content you submit to the website, excluding payment information, may be transferred over various networks and adapted to technical requirements.

Credit card and payment information is encrypted during transmission through our payment providers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Service, website content, products, or access to the Service without our prior written permission.

3. Products and Services

Certain products or services may be available exclusively online through our website.

We make every reasonable effort to display product images, colors, descriptions, specifications, and other information as accurately as possible. However, actual colors and appearance may vary depending on your device, monitor, lighting conditions, or manufacturing variations.

We reserve the right to:

• Limit the sale of products or services to any person, geographic region, or jurisdiction where legally permitted.

• Limit quantities of products or services available for purchase.

• Change product descriptions, pricing, or availability without prior notice.

• Discontinue any product or service at any time.

We do not guarantee that every product or service will meet every customer's individual expectations.

4. Pricing and Payment

All prices displayed on our website are subject to change without notice.

Prices are shown in the currency displayed at checkout unless otherwise stated.

Applicable taxes, shipping charges, duties, or other fees may be calculated and displayed during checkout where applicable.

We reserve the right to correct pricing errors, cancel orders affected by incorrect pricing, or request additional payment if an obvious pricing error has occurred.

Payment must be successfully authorized before an order can be processed.

5. Orders

We reserve the right to refuse or cancel any order where permitted by law.

We may limit or cancel quantities purchased per person, household, order, payment method, billing address, shipping address, or customer account.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing information, or other contact information provided when the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

6. Shipping and Delivery

Shipping and delivery estimates shown on our website are estimates only and are not guaranteed delivery dates unless explicitly stated otherwise.

Delivery times may be affected by factors outside our reasonable control, including:

• Carrier delays

• Customs processing

• Weather conditions

• Public holidays

• High-volume shopping periods

• Incorrect or incomplete shipping information

Customers are responsible for providing an accurate and complete shipping address.

Please refer to our Shipping & Delivery Policy for additional information.

7. Returns and Refunds

Returns, refunds, exchanges, damaged products, incorrect products, and other related matters are governed by our Return & Refund Policy.

By placing an order through our website, you acknowledge and agree to the terms of that policy.

8. Accuracy of Billing and Account Information

You agree to provide accurate, complete, and current billing, shipping, and account information.

You are responsible for promptly updating your information, including your email address and payment details, when necessary.

We are not responsible for delivery failures or other issues resulting from incorrect information provided by the customer.

9. Optional Third-Party Tools and Services

Our website may provide access to third-party tools, applications, payment processors, shipping providers, analytics services, or other services that we do not directly control.

Your use of third-party services may be subject to additional terms and policies provided by those third parties.

We are not responsible for the acts, omissions, content, products, or services of third-party providers except where required by applicable law.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for examining or evaluating the accuracy, content, security, or practices of third-party websites.

Your use of third-party websites is at your own risk and may be governed by their own terms and privacy policies.

11. User Comments, Reviews, and Submissions

If you submit reviews, comments, photographs, suggestions, ideas, feedback, or other content to us, you represent that you have the right to provide that content.

You agree that your submissions will not:

• Violate another person's intellectual property rights.

• Contain unlawful, abusive, defamatory, obscene, or misleading material.

• Contain malware, viruses, or harmful code.

• Impersonate another person or misrepresent the source of the submission.

Where permitted by law, we may use customer reviews or other voluntarily submitted content for operating and promoting our business.

We reserve the right to remove content that violates these Terms or applicable law.

12. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect personal information.

13. Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.

We reserve the right to correct errors, update information, or cancel orders if information is inaccurate, including after an order has been submitted, where permitted by law.

14. Prohibited Uses

You may not use our website or its content:

• For unlawful purposes.

• To violate applicable laws or regulations.

• To infringe intellectual property rights.

• To harass, abuse, intimidate, discriminate against, or harm others.

• To submit false or misleading information.

• To upload malicious software or harmful code.

• To collect personal information about others without authorization.

• To spam, phish, scrape, crawl, or interfere with the operation or security of the website.

• To circumvent security features of the Service.

We reserve the right to terminate access to the Service for violations of these restrictions.

15. Intellectual Property

Unless otherwise stated, all content available through this website, including logos, branding, text, graphics, designs, photographs, product presentation, and website elements, is owned by or licensed to Spookora and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, or commercially exploit our content without prior written permission, except where permitted by law.

16. Disclaimer of Warranties

We strive to provide accurate information and reliable service.

However, except where prohibited by law, the website and Services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, secure, timely, or error-free.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Spookora and its owners, employees, affiliates, service providers, suppliers, and partners will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website, Services, or products.

Nothing in these Terms limits or excludes liability where such limitation or exclusion would be prohibited by applicable law.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold Spookora harmless from claims, liabilities, losses, damages, or expenses arising from your material violation of these Terms or violation of the rights of another person.

19. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.

20. Termination

These Terms remain effective unless terminated by either you or us.

You may stop using our Services at any time.

We may suspend or terminate access to the Service if we reasonably believe that you have violated these Terms, applicable law, or the rights of another person.

21. Entire Agreement

These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping & Delivery Policy, and other policies posted on our website, constitute the agreement between you and Spookora regarding your use of the Service.

22. Changes to These Terms

We reserve the right to update or modify these Terms of Service by posting revised terms on this page.

Changes become effective when published unless otherwise stated.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

23. Governing Law

These Terms of Service will be governed by and interpreted in accordance with applicable laws, without limiting any mandatory consumer protection rights available to you under the laws of your jurisdiction.

24. Contact Information

Questions about these Terms of Service may be submitted through the Contact page on our website.

Spookora Customer Support

Last updated: August 2026