Contact Information

We're here to help.

If you have any questions about your order, shipping, returns, refunds, products, or anything else, please feel free to contact Spookora Customer Support.

Customer Support

Business / Store Name: Spookora

Email: support@spookora.com

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Limited support

Please note that support hours may vary during public holidays.

Response Time

We aim to respond to customer inquiries within 24–48 business hours.

During holidays, promotional periods, or periods of unusually high order volume, response times may be slightly longer.

Order Support

For questions regarding an existing order, please include the following information when contacting us:

• Your full name

• Order number

• Email address used when placing the order

• A brief description of your question or issue

If your order arrived damaged, defective, or incorrect, please also include clear photos or videos of the item and packaging so we can assist you as quickly as possible.

Contact Form

You may also contact us through the Contact Us page on our website.

Our customer support team will be happy to assist with:

• Order status

• Tracking information

• Shipping questions

• Returns and refunds

• Damaged or incorrect items

• Product questions

• General customer service inquiries

Important Notice

For your security, please do not send credit card numbers, passwords, or other sensitive payment information by email or through our contact form.

Spookora Customer Support

Last updated: August 2026