Shipping & Delivery

Shipping & Delivery

At Spookoraa, we work to process and deliver your order as quickly and safely as possible.

Processing Time

Orders are usually processed within 1–3 business days. During holidays, promotions, or the Halloween season, processing may take slightly longer.

Once your order ships, you will receive a confirmation email with tracking information.

Estimated Delivery

United States: 7–15 business days
International: 10–20 business days

Delivery times are estimates and may be affected by carrier delays, weather, customs, or seasonal demand.

Tracking Your Order

Tracking details will be emailed after your order ships. Please allow 24–72 hours for tracking updates to appear.

Incorrect Address

Please check your shipping address carefully before placing your order. If you notice an error, contact us immediately at support@spookoraa.com.

Once an order has shipped, we may not be able to change the address.

Lost or Delayed Orders

If your order is significantly delayed or tracking has not updated, please contact us with your order number.

For packages marked “Delivered,” please first check with household members, neighbors, and your local carrier.

Damaged Orders

If your order arrives damaged, contact us with your order number and photos of the item and packaging. Our team will review the issue and assist you.

Multiple Packages

Some orders may ship separately and arrive at different times. You may receive multiple tracking numbers.

Customs & Duties

International customers may be responsible for customs duties, taxes, or import fees charged by their country.

Need Help?

Email us at support@spookoraa.com.

We typically respond within 24–48 business hours.

Thank you for shopping with Spookoraa. 🎃